Returns and Refunds Policy

Eligibility for Returns

You can return most items within 30 days of purchase for a full refund. Items must be in their original, unused condition and packaging.

Return Process

To initiate a return, please contact our customer service at [your email]. We will provide instructions on how to send your item back to us.

Refunds

Once we receive and inspect your returned item, we will issue a refund to your original payment method within 7 business days. You will receive an email confirmation when the refund has been processed.

Exchanges

We offer exchanges for items of equal value. Please contact us to start the exchange process.

Non-returnable Items

Certain items, such as perishable goods, customized products, and digital downloads, are non-returnable.

Return Shipping Costs

Customers are responsible for return shipping costs, unless the item was defective or damaged upon arrival.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 48 hours of receiving the item, and we will provide a replacement or refund.